概要

• 給与

  30,000 THB ~ 60,000 THB

• 業界

  Machinery/Heavy Machine, Agriculture

• 仕事内容

  Key Responsibilities:
  
  -Provide timely troubleshooting guidance and perform on-site diagnostic support for excavators and related equipment.
  -Collect and report recurring technical issues to headquarters for improvement.
  -Allocate service tasks to technical teams and track service progress.
  -Conduct quality inspections on completed work orders and ensure compliance with service standards.
  -Monitor and drive the achievement of service KPIs, including response time and repair completion rates.
  -Coordinate service resources to ensure operational efficiency.
  -Review, submit, and manage claim work orders according to organizational policies.
  -Track and maintain accurate new machine registration records in the service system.
  -Provide detailed feedback on equipment quality and adaptability issues.
  -Support product improvement initiatives and track implementation results.