概要

• 給与

  30,000 THB ~ 50,000 THB

• 業界

  Machinery/Heavy Machine, Trading(Machinery)

• 仕事内容

  Key Responsibilities:
  
  - Provide timely troubleshooting guidance and perform on-site diagnostic support for excavators and related equipment.
  - Collect and report recurring technical issues to headquarters for improvement.
  - Allocate service tasks to technical teams and track service progress.
  - Conduct quality inspections on completed work orders and ensure compliance with service standards.
  - Monitor and drive the achievement of service KPIs, including response time and repair completion rates.
  - Coordinate service resources to ensure operational efficiency.
  - Review, submit, and manage claim work orders according to organizational policies.
  - Track and maintain accurate new machine registration records in the service system.
  - Provide detailed feedback on equipment quality and adaptability issues.
  - Support product improvement initiatives and track implementation results.