工作内容
- Assist Manager Assist in controlling cargo reservation processes to ensure costs (including ad hoc costs) are competitive and in line with trade lane and airlines strategy- Build and maintain strong relationships with carriers, Control direct (carriers) cost efficiently- Ensure efficient and prompt air cargo shipments- Negotiate and request airlines for competitive rate- Attend internal meetings (with Customer Service, Sales, etc.) and delegate tasks to team members as needed- Work closely with Customer Service, Sales and console team when there is any issue- Plan space efficiently for huge spot / regular business volume- Monitor bookings and planning to achieve efficient cargo consolidation- Manage and monitor on emails with claimed irregularities to analyze root causes, countermeasures, and prevention criteria- Prepare statistical analysis reports on air freight reservations for management- Review and ensure the correctness of applicable rates in the UFS system- Oversee booking staff’s Mawb usage to ensure proper handling- Coach and guide team members to maximize productivity, and remove non-profitability work
