7 Jobs: Hospitality/Tourism&Leisure
Travel Assistance ExecutiveID:74401
30,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
The Travel Assistance Executive plays a pivotal role in delivering an exceptional, white-glove service experience to high-end travelers. This position serves as the client’s trusted liaison, concierge, and problem-solver throughout their journey, ensuring every interaction reflects the company’s refined and personalized service standards. The ideal candidate must demonstrate professionalism, emotional intelligence, and strong attention to detail to uphold the brand’s reputation for luxury bespoke travel experiences.1. Client Communication & Service Delivery- Serve as the primary point of contact for assigned clients through phone, email, and messaging platforms from the moment they arrive at their first destination.- Provide highly personalized, tailored communication based on each client’s profile, preferences, and travel history.- Demonstrate strong emotional intelligence and professionalism, especially when managing urgent or complex situations.- Uphold brand values of discretion, excellence, and elevated service in every interaction.2. Operational & Logistical Support- Verify accuracy of all travel documents, confirmations, and itinerary components prior to guest arrival.- Review bookings proactively to identify potential issues (e.g., flight changes, hotel reservations, dining arrangements).- Coordinate effectively with internal teams (Planning, Operations, Product, Finance) and external partners to ensure a seamless guest experience.- Maintain accurate communication logs and trip updates in the company CRM.- Assist the Operations Team in booking guides, vehicles, fast-track services, and restaurants for the Bangkok portion only.3. Crisis Management & Problem Resolution- Address real-time issues during a client’s journey promptly and professionally.- Escalate concerns to the Travel Assistance Manager and collaborate to determine the best solutions that reflect brand excellence.- Work collaboratively with internal teams and external partners to resolve issues fairly for both guests and suppliers.- Follow up with guests post-resolution to ensure satisfaction and maintain long-term relationships.4. Client Retention & Relationship Management- Support post-travel follow-ups, gather client feedback, and share insights with relevant teams and partners.- Contribute to maintaining and strengthening long-term customer relationships through exceptional service.
Benefit
- Group health insurance (IPD, OPD, dental, accident)
- Annual health check-up
- 13-month salary
- Incentive pay & non-discretionary bonus
- Monthly team lunch & Friday snacks
- Opportunities to explore ultra-luxury destinations and expand product knowledgeBusiness Development Executive (ฺBKK / Pattaya / Krabi)ID:73208
30,000 THB ~ 40,000 THBPhuketJob Description
1. Build relationships with prospective customers.2. Maintain regular contact with existing customers.3. Manage the sales pipeline.4. Analyze the market and create competitive advantages.5. Monitor performance to ensure targets are achieved.
Benefit
- Salary based on agreement with Incentive
- 2 days off per week
- 13 public holidays per year
- Annual Leave / Vacation Leave
- Social Security
- Fuel Allowance
- Work from HomeManager Admin Insurance BrokersID:73435
60,000 THB ~ 80,000 THBBTS (Sukhumvit Line), MRT LineJob Description
- Manage and supervise the insurance coordination team, covering both Non-Life and Life insurance.- Oversee team members from the quotation process to reviewing insurance proposals.- Coordinate and manage communication between policyholders and insurance companies.- Regularly monitor and evaluate team performance and work quality.- Liaise with insurance companies to open codes, prepare documents for contract arrangements with various insurers or related companies, and supervise preparations for insurance broker license renewals (both Non-Life and Life insurance).- Verify information and summarize insurance premium receipts/payments and commissions.- Coordinate with the sales team and other relevant departments.- Prepare reports for management.- Perform other related duties as assigned.
Benefit
- Annual salary adjustment
- Attendance bonus
- Position allowance
- Travel allowance
- Telephone allowance
- Group health insurance
- Group life insurance
- Social security
- Annual company party
- Annual health check-up
- Provident fund
- Annual performance bonus (Average 1 month)Travel ConsultantID:74264
35,000 THB ~ 45,000 THBPathum WanJob Description
Our client is an ultra-luxury tour operator specializing exclusively in bespoke travel experiences across Asia. The company crafts high-end travel arrangements for discerning travelers across 38 Asian destinations, ensuring flawless execution behind the scenes.The Travel Consultant will work closely with the Sales team (New York), Product team, Customer Service, and international partners to deliver exceptional travel experiences.Key Responsibilities:Trip Coordination- Manage confirmed bookings by liaising with hotels, ryokans, guides, restaurants, and transportation providers.- Ensure all travel details are executed seamlessly and meet luxury service standards.Vendor Communication- Act as the primary contact for suppliers to confirm services, resolve issues, and maintain strong relationships.Quotations & Revisions- Prepare accurate cost quotations for new travel requests.- Update pricing for revised itineraries and changes requested by clients.Reservations & Bookings- Handle all booking arrangements, including accommodations, transport, dining, activities, and special requests.Financial Tracking- Monitor payment deadlines and coordinate with Finance.- Ensure trip financials are accurate and aligned with internal systems.(Finance team processes the actual payments.)Cross-Department Collaboration- Collaborate with the Product team for vendor information, Sales for client requirements, and Customer Service for trip execution.Issue Flagging- Apply judgment and common sense to identify risks or disadvantages in partner offers or logistics
Benefit
- 10 days annual leave + 17–20 public holidays
- Group health insurance (IPD, OPD, dental, accident)
- Annual health check-up
- 13-month salary
- Incentive pay & non-discretionary bonus
- Monthly team lunch & Friday snacks
- Opportunities to explore ultra-luxury destinations and expand product knowledgeInbound Sales Executive (Worldwide Market)ID:74271
50,000 THB ~ 60,000 THBBTS (Sukhumvit Line)Job Description
【Job Responsibility】・Experienced in new searching Co-agents in other countries, including Asia countries andEurope・Experienced in collaborating with Co-agents in other countries, including Asia countries andEurope・Experienced in collaborating with online travel distributors, with strong proficiency in onlinebooking systems and social media content creation・Possess a well-established network and strong connections with local tour operators,suppliers, and online distributors・Responsible for creating and updating inbound tour packages and products, and promotingthem through various online channels, including social media・Manage bookings received from online distributors, company websites, and social mediaplatforms
Benefit
- Bonus (twice per year)
- Salary raise (Once a year)
- Provident Fund
- Life Insurance
- OPD, IPD
- Position AllowanceSenior Corporate Sales - Travel AgencyID:74270
50,000 THB ~ 60,000 THBBTS (Sukhumvit Line), Samutprakarn, PathumthaniJob Description
【Job Responsibility】・Present, promote and sell products/services by using solid proposal to existingcustomer and prospective customers.・Response for summary cost-benefit and need analysis of existing and potentialcustomer.・Analyse and achieve agreed upon sales targets and outcomes.・Analyse market potential, track sales and status reports Develop and maintainpositive business and customer relationships
Benefit
- Bonus (twice per year)
- Salary raise (Once a year)
- Provident Fund
- Life Insurance
- OPD, IPD
- Position Allowance【タイ求人】【オペレーションマネージャー】外資系コンタクトセンター（出張あり！英語が活かせる環境！）ID:71808
70,000 THB ~ 100,000 THBBTS (Sukhumvit Line)Job Description
会社概要：フランス発祥のホテルグループの運営するコンタクトセンター同社で働く魅力：●コンタクトセンター事業の戦略的成長に貢献する挑戦的な環境●APAC、パリのチーム、グローバルなコーディネーターコミュニティとの協働ができる環境●英語を活かして働ける環境●ダイバーシティ＆インクルージョンへの取り組み業務内容：コンタクトセンターオペレーションマネージャーは、同社と外部委託のコンタクトセンターベンダーの間の重要な架け橋として機能します。具体的に.....・外部BPOのオペレーションパフォーマンスの管理・各業務のサービス品質保証とパフォーマンスを分析し、改善点を特定・サービス提供の向上を目的とした戦略を策定し実行・同社の期待する品質基準に合わせた各コンタクトセンターの品質管理・BPOと品質評価、キャリブレーションを実施・定期的な監査、評価の実施・コンパクトセンターパートナーと協力し、プロセスの最適化を推進・改善が必要な領域を特定し、社内関係者と連携してトレーニング、指導を実施・上長へのレポーティング・出張（東京のコンタクトセンターへの出張が発生します）採用背景：新規採用（新しいポジションのため）従業員数：バンコク25名 / 日本30名
Benefit
・ビザ、労働許可証支給
・タイ国社会保険
・健康保険（試用期間通過後）
・賞与（年1回）
・系列ホテルの割引（試用期間通過後）
・フレックス制（8時間勤務 / 開始終了時間の指定なし）
