Business Analyst – Microsoft Dynamics CRMID:59832
100,000 THB ~ 150,000 THBPathum Wan3个月以上前概述
薪资
100,000 THB ~ 150,000 THB
产业类别
Hardware, Telecommunication
工作内容
- Maintain functional knowledge of Microsoft Dynamics 365 CRM Applications (Sales, Customer Service).
- Support D365 CRM applications through maintenance, form/dashboard & workflow customizations, end-user guidance, and level 2/3 production support requests
- Collaborate with Product Management and Business Process Owners to analyse and design business requirements
- Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
- Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams
- Proactively document solutions, processes, designs and lessons learned
- Incorporate learnings into future solution design considerations
- Work closely within the technology team to shape the technical landscape of the assigned application processes and technology
- Perform regression testing and retest identified defects as needed
- Develop, execute, and verify test plans and scripts for functional testing based on User Story Acceptance Criteria
资格
应征条件
*Must*
- Bachelor’s Degree
- Microsoft Dynamics CRM certifications strongly preferred
- Minimum of two years’ experience in CRM implementation, configuration, system design or related business experience
- Proficient with Excel, PowerPoint, Outlook and Word.
- Experience with Microsoft Visio or other process modelling tools preferred.
- Excellent English writing skills and verbal skills
- Excellent communications skills英文
Level 3 - Business Level
其他语言
English
附加信息
福利制度
Attractive salary
工作时间
9.00 ~ 17.30
假日
Weekend
Public holidays职业类别