Travel Application Supportรหัส:39948

25,000 THB ~ 50,000 THBBTS (Sukhumvit Line)ผ่านมามากกว่า 3 เดือน

ภาพรวม

  • รายได้ต่อเดือน

    25,000 THB ~ 50,000 THB

  • ประเภทธุรกิจ

    Software, Web Service, Other

  • รายละเอียด

    Job Responsibilities

    - Review and prioritize technical and operational support issues from clients using the online travel application.
    - Investigate issues with XML data exchange between the Miki Travel and client systems.
    - Handle client-reported issues by correcting problems directly, providing a work-around, or escalating issues to the development team.
    - Provide clients with feedback on their reported issue. Update help desk records in the CRM according to company policy.
    - Monitor the production applications, identify problems, and resolve or report issues.
    - Participate in software development planning meetings and provide feedback on potential client impact of proposed features.

คุณสมบัติ

  • คุณสมบัติ

    Candidate Requirements

    Anyone with the following qualities should consider applying:

    - Male or Female, Any Age, Thai National ONLY
    - Travel industry experience, particularly hotel booking and inventory, travel agent operations, or wholesale travel services distribution
    - Very good command of English language speaking, listening, reading, and writing
    - Excellent PC application skills including Microsoft Office and modern browsers

    The following qualities are not required, but any are a good plus. (If you don’t know these things, don’t worry, we can help you learn!)

    - At least one year of application software technical support or equivalent experience (such as software development or testing)
    - Competency with XML, including its purpose and syntax
    - Knowledge of travel-related data exchange by XML, such as the OpenTravel Alliance
    - Customer Relationship Management (CRM) system experience
    - Knowledge of SQL and the ability to write SQL queries
    - Previous experience with other online travel applications such as Agoda or Hotelbeds

  • ความสามารถทางภาษาอังกฤษ

    Level 4 - Conversational Level

  • ความสามารถทางภาษา (อื่นๆ)

    Thai, English

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