Aftersales Business Development (Saraburi*)รหัส:39889
30 THB ~ 50 THBSaraburiผ่านมามากกว่า 3 เดือนภาพรวม
รายได้ต่อเดือน
30 THB ~ 50 THB
ประเภทธุรกิจ
Oil&Gas, Utilities, Agriculture, Construction, Other
รายละเอียด
Job scope
The AFS Business Development is responsible for Branch business development, growing the aftersales business for braches and profitability. Ensuring customer satisfaction and well manage team. Scania “ Best in village” concept will be implemented and monitored. This role should act as first point of customer contact in a defined territory, for all After sales services.
Job responsibilities:
• Pro-active selling and marketing of the After service range of products and promotions in line with agreed service & profitability targets to new and existing customers. Key products such as:
Repair and Maintenance and Service Contracts
Tail lift and fridge maintenance and contracts
Parts service, Parts direct sales
Driver training
• Maintaining regular and professional contact with customers and prospects in order to build long term business relations.
• Promote appropriate customer solutions by combining the customer need with Scania product portfolio. Driving customers satisfaction.
• Driving business profitability to branches
• Actively utilise and maintain customer data within Scania CRM system.
• Ensuring professional and consistent handling of contract documentation.
• Continually monitor competitor and industry activity in order for Scania to be at the leading edge.
• Ensure the customer-oriented focus is maintained to support Scania brand values- Pride and Trust.
• Planning and carrying out customer activities and providing marketing material.
คุณสมบัติ
คุณสมบัติ
Qualification:
• Bachelor degree in Business Administration or related field.
• Working experience in service 2 – 3 years.
• Experience of heavy truck market / Industry is preferable.
• General knowledge of vehicle mechanical operations.
• Excellent communication and interpersonal skills, both external and internal
• Excellent customer service skills and ability to build and manage relationships with customers
• Excellent service skills. Ability to analyse need/ business opportunities and to convince is essential
• Able to work on own initiative, under pressure and to set targets
• Effective time management skills and ability to meet deadlines
• General computer and IT knowledge. Good skills of MS office
• Strong negotiation and influencing skills
• Can communicate in English
• Can travelความสามารถทางภาษาอังกฤษ
Level 5 - Beginner Level
ความสามารถทางภาษา (อื่นๆ)
Thai, English
ข้อมูลเพิ่มเติม
สวัสดิการ
.
เวลาทำงาน
8:30 ~ 17:30
วันหยุด
Weekend and National Holiday
ประเภทงาน
IR
Admin
Secretary
Other (Business Admin)
Other (Sales)
Merchandiser
Receptionist
Event Planning/Management
Telemarketing/Telesales
Sales Corporate
Trade Marketing
Customer Success
Customer Support
Product Planning
Sales Individual
Account Executive
Sales Coordinator
Sales Distributor
Product Management
Project Management
Business Development
Purchase / Procurement
Business/Corporate Planning