Aftersales Business Development (Saraburi*)รหัส:39889

30 THB ~ 50 THBSaraburiผ่านมามากกว่า 3 เดือน

ภาพรวม

  • รายได้ต่อเดือน

    30 THB ~ 50 THB

  • ประเภทธุรกิจ

    Oil&Gas, Utilities, Agriculture, Construction, Other

  • รายละเอียด

    Job scope
    The AFS Business Development is responsible for Branch business development, growing the aftersales business for braches and profitability. Ensuring customer satisfaction and well manage team. Scania “ Best in village” concept will be implemented and monitored. This role should act as first point of customer contact in a defined territory, for all After sales services.
    Job responsibilities:
    • Pro-active selling and marketing of the After service range of products and promotions in line with agreed service & profitability targets to new and existing customers. Key products such as:
     Repair and Maintenance and Service Contracts
     Tail lift and fridge maintenance and contracts
     Parts service, Parts direct sales
     Driver training
    • Maintaining regular and professional contact with customers and prospects in order to build long term business relations.
    • Promote appropriate customer solutions by combining the customer need with Scania product portfolio. Driving customers satisfaction.
    • Driving business profitability to branches
    • Actively utilise and maintain customer data within Scania CRM system.
    • Ensuring professional and consistent handling of contract documentation.
    • Continually monitor competitor and industry activity in order for Scania to be at the leading edge.
    • Ensure the customer-oriented focus is maintained to support Scania brand values- Pride and Trust.
    • Planning and carrying out customer activities and providing marketing material.

คุณสมบัติ

  • คุณสมบัติ

    Qualification:
    • Bachelor degree in Business Administration or related field.
    • Working experience in service 2 – 3 years.
    • Experience of heavy truck market / Industry is preferable.
    • General knowledge of vehicle mechanical operations.
    • Excellent communication and interpersonal skills, both external and internal
    • Excellent customer service skills and ability to build and manage relationships with customers
    • Excellent service skills. Ability to analyse need/ business opportunities and to convince is essential
    • Able to work on own initiative, under pressure and to set targets
    • Effective time management skills and ability to meet deadlines
    • General computer and IT knowledge. Good skills of MS office
    • Strong negotiation and influencing skills
    • Can communicate in English
    • Can travel

  • ความสามารถทางภาษาอังกฤษ

    Level 5 - Beginner Level

  • ความสามารถทางภาษา (อื่นๆ)

    Thai, English