Customer Service Leaderรหัส:37128

22,000 THB ~ 30,000 THBMRT Line, Din Daeng/Vibhavadi/Don Muang, Pathumthaniผ่านมามากกว่า 3 เดือน

ภาพรวม

  • รายได้ต่อเดือน

    22,000 THB ~ 30,000 THB

  • ประเภทธุรกิจ

    Retail

  • รายละเอียด

    -Effectively manage large amounts of all the channels which customer uses to contact us (call, line, facebook)
    -Identify and assess customers’ needs to achieve satisfaction
    -Build sustainable relationships of trust through open and interactive communication
    -Provide accurate, valid and complete information by using the right methods/tools
    -Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    -Follow communication procedures, guidelines and policies
    -Take the extra mile to engage customers
    -Work with the store team to ensure that the customers will have the same experience in online and offline channels

คุณสมบัติ

  • คุณสมบัติ

    -Service-mind and Solution-minded
    -Have a passion for sports
    -Entrepreneur-spirit
    -Ready to take decisions yourself in a responsible way
    -Beginner level English
    -Proven customer support experienced
    -Familiarity with CRM systems and practices
    -Excellent communication and presentation skills
    -Ability to multi-task, prioritise, and manage time effectively

  • ความสามารถทางภาษาอังกฤษ

    Level 5 - Beginner Level

  • ความสามารถทางภาษา (อื่นๆ)

    Thai

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