Customer Services Managerรหัส:31077

35,000 THB ~ 50,000 THB-ผ่านมามากกว่า 3 เดือน

ภาพรวม

  • รายได้ต่อเดือน

    35,000 THB ~ 50,000 THB

  • ประเภทธุรกิจ

    Retail, Medical, Trading(Food), Trading(Other), Trading(Computer/Telecommunication), Trading(Cosmetics/Healthcare), Trading(Machinery), Trading(Automotive), Trading(Electronics/Semiconductors), Trading(Pharmaceutical/Medical Equipment)

  • รายละเอียด

    • Getting the best out of staff in Customer Services Center, supervise and motivate them to provide customers with the best experience.
    • Building knowledge and understanding of products and policies. This can then be passed on to the staff.
    • Building effective customer relations, dealing with more complex customer enquiries, comments, and complaints.
    • Financial responsibilities, stock ordering and taking part in special customer promotions or events.
    • Staff recruitment and appraisals, working arrangements, staff meetings, and training and development programs.

คุณสมบัติ

  • คุณสมบัติ

    • Bachelor’s degree or above in Marketing, Communications, Management, or related fields
    • 3- 5 years customer service supervision and/or management experience.
    • Ability to provide outstanding customer services.
    • Ability to manage complex operations, processes and multiple assignments.
    • Ability to manage staff in a people focused manner.
    • Strong analytical and problem solving skills and the ability to successfully interact with staff and internal partners to problem solve to achieve goals.
    • Excellent communication, organizational, motivating and planning skills.
    • Ability to develop and train work force, build relationships, utilize skills of workforce most appropriately.
    • Ability to process information/transaction through computer system.
    • Ability to operate all equipment necessary to perform the job.

  • ความสามารถทางภาษาอังกฤษ

    Level 5 - Beginner Level

  • ความสามารถทางภาษา (อื่นๆ)

    Thai, English

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