Air Import Customer Service Assistant Manager รหัส:55394
45,000 THB ~ 60,000 THBMRT Lineผ่านมามากกว่า 3 เดือนภาพรวม
รายได้ต่อเดือน
45,000 THB ~ 60,000 THB
ประเภทธุรกิจ
Logistics
รายละเอียด
1 Providing help and advice to customers on company's products & services.
2 Communicating courteously with customers by telephone, email, letter and face to face.
3 Keeping accurate records of discussions or correspondence with customers.
4 Producing written information for customers. Good with computer software skills.
5 To visit customers regularly as per Sales policy and submit report on time.
6 Investigating and solving customers' problems, which may be complex or long-standing problems that
have been passed on by customer service assistants or customer service officers.
7 Handling customer complaints or any major incidents.
8 Developing feedback or complaints procedures.
9 Issuing refunds or compensation report to top management & communicate to customers.
10 Analyzing statistics or other data to determine the level of customer service.
11 Improving customer service procedures, policies and standards.
คุณสมบัติ
คุณสมบัติ
<MUST>
- Male or Female, 30 - 38 years old.
- Bachelor’s Degree in Business, Economic, International Business, Logistics or related fields.
- At least 5 years experienced in Airfreight import.
- Excellent in English
- Have managerial skill in team management more than 2 years.
- Smooth communicate both inside and overseas.
- Good computer skills to support all analyse reports,ie:- Outlook, Advance Excel , PowerPoint .
- Own transportation for visiting customers as per superior's assignments.
<ADVANTAGE>
- Preferably for Freight Forwarder or Logistics
- Toeic more than 600 scores or equivalent.
- Have record of continuous employed by same company.ความสามารถทางภาษาอังกฤษ
Level 3 - Business Level
ความสามารถทางภาษา (อื่นๆ)
English
ข้อมูลเพิ่มเติม
สวัสดิการ
-Actual gas allowance
-Car maintenance
-Language allowance (TOEIC>600), THB5,000 Max
-Bonus
-Othersเวลาทำงาน
8:30 ~ 17:00
วันหยุด
- Weekends (Sat-Sun)
ประเภทงาน