ภาพรวม

• รายได้ต่อเดือน

  50,000 THB ~ 100,000 THB

• ประเภทธุรกิจ

  Call Center, Web Service, Advertising Agent

• รายละเอียด

  -Manage an end-to-end customer service operation of an e-commerce business (Voice and Non-Voice)
  -Analyze operation performance ensuring that all required KPIs are met
  -Ensure that the operation team are working effectively and follow all client service processes and compliance when handling customers and sellers queries and complaints
  -Prepare weekly and monthly operation reports presenting to the clients
  -Manage the development and implementation of operational strategies for better performance and client satisfaction
  -Coach and monitor management team and staff’s performance according to established monitoring standards