Customer Service Manager (Import, Logistics)ID:47679
60,000 THB ~ 85,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Changwattana - Ngam Wong Wan, Lat Phrao, Din Daeng/Vibhavadi/Don Muang, Rama II, Phra Pradaeng - Suksawat, King Kaew- Suvarnabhumi , Latkrabang, Srinakarin - Pattanakarn - Pravet, Bangna, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng Kum, Talingchan-Pinklao, Phutthamonthon - Nakhon Pathom, Samutprakarn, PathumthaniOver 3 months agoOverview
Salary
60,000 THB ~ 85,000 THB
Industry
Logistics
Job Description
- Responsible for sea freight-related tasks (logistics) such as preparing documents, importing and customer service
- Ensure all customers’ requests for service and support are responded in an efficient and effective manner (there is a focused point of contact for each customer)
- Assign all functional tasks to subordinate officers and assume responsibilities as "Customer Service Assistant Manager"
- Generate plans and follow up on shipment schedule
- Generate and prepare shipping documents for export and import
- Ensure correctness of all data on commercial invoices before being sent with goods or faxed to vendors
- Check all shipping documents before forwarding to customers to ensure accuracy of all details
- Generate, monitor and control delivery orders
- Closely monitor overall communication with clients from end-to-end logistics operation aspects
Qualifications
Requirement
- Male or Female, Thai nationality, age between 33-45
- Bachelor's Degree in any related field
- Work experience, minimum 5 years, in customer service in logistics (sea freight)
- Work experience in a management level
- Good command in English (upper intermediate)
- Good knowledge and understanding of sea freight and import
- Skills in planning, time management, and problem-solving
- Ability to motivate team membersEnglish Level
Level 4 - Conversational Level
Other Language
English
Additional Information
Benefit
- Annual BONUS
- Annual Salary
- Cost of Living Support
- Provident Fund
- Health Insurance
- Life Insurance
- Job Training
- Free English Course (5000 THB)
- Annual Health Checkup
- Financial Aid (marriage, funeral, etc.)
- New Year Party & Sport Day
- OthersWorking Hour
8:30 ~ 18:00
Holiday
- Saturday & Sunday
- National HolidaysJob Function