Customer ServiceID:46351

30,000 THB ~ 35,000 THBBTS (Sukhumvit Line)Over 3 months ago

Overview

  • Salary

    30,000 THB ~ 35,000 THB

  • Industry

    Retail, Trading(Food), Trading(Other), Trading(Computer/Telecommunication), Trading(Cosmetics/Healthcare), Trading(Machinery), Trading(Automotive), Trading(Electronics/Semiconductors), Trading(Pharmaceutical/Medical Equipment)

  • Job Description

    - Welcome all walk-in customers (for all types of services)
    - Comply with PPSA customer service guidelines or requirements
    - Receive processes and registration of jobs in WRSystem
    - Understanding customer’s needs
    - Follow up with customers (contact and inform) on local repairs, SG and PPSA (delays, postponement of collection date, pending repairs, quotation approval, etc.)
    - Return watches to customers in accordance with our standard process
    - Perform tasks upon completion of repair/QC in accordance with our standard process
    - Carry out other tasks as assigned by Customer Service Manager

Qualifications

  • Requirement

    - Female
    - At least 5 years in customer service in the retail/distributor industry.
    - have service mind (Important)
    - Excellent at writing and communicate in English
    - Strong interpersonal skills

  • English Level

    Level 2 - Advanced Level

  • Other Language

    English

Additional Information

  • Benefit

    - Social Security Fund
    - Provident Fund (Start5% Maximum 15%)
    - Group Life Insurance
    - Annual BONUS
    - Performance BONUS
    - Training
    - External Training

  • Working Hour

    8.30 ~ 17.30

  • Holiday

    - Weekends (Sat-Sun)
    - National Holidays
    - Annual Leaves (starting from 10 days)

  • Job Function

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