Overview

• Salary

  25,000 THB ~ 28,000 THB

• Industry

  Hospitality/Tourism&Leisure

• Job Description

  - Reports to team leader, supervisors and managers.
  - Liaison and cooperation between sales and operation teams.
  - Maintain contact with clients through completion of each project.
  - Handle all incoming calls from clients.
  - Provide support to tour leaders/guides, clients and guests at the destination.
  - Monitor and review quality standards of suppliers through communication with inspection managers, tour leaders, guests and clients.
  - Constantly check and update itineraries to ensure proper operation and avoid disruption and miscommunication.
  - Meet/greet clients/tour leaders as required, including airport departure and arrival.
  - Staff travel with groups at least twice per year.
  - Domestic and regional business trips as required.
  - Keep up with current travel news and information to remain up to date on the industry and to develop new business opportunities.
  - Carry an emergency after-hours mobile phone if and when required
  - Work shift hours patterns that include weekends and holidays as and when required.
  - Any other office or business related duties, such as general operations, administrative or coordination tasks as required.
  - Deal with and solve problems and complaints promptly as they occur.
  - Coordinate and modify service, hotel and restaurant bookings in unforeseen situations that may arise while guests are travelling.
  - Negotiate with suppliers and clients to protect margin as necessary.
  - Negotiate contracts and/or contract new services if/when required.