Implementation and Product SupportID:44936
35,000 THB ~ 40,000 THBBTS (Sukhumvit Line)Over 3 months agoOverview
Salary
35,000 THB ~ 40,000 THB
Industry
Agriculture, Other
Job Description
- In charge of company’s products including implementation of methodology & service on product, script, scoping & gap analyst, data correction, company portrait, creation of client numbers, account implementation, and client roadshow till Go Live
- Coordinate with regional team to lead standardization and improvement of key business processes in operations to help improve quality and productivity
- Lead the implementation of change by ensuring new/changed processes are supported by optimal use of IT, and fully deployed by Operations
- Ensure process improvement initiatives are kept closely-aligned with high-level business priorities.
- Work closely with Heads of Operations and Reference Cells to identify improvement opportunities and take the lead in defining & streamlining new/improved processes
- Quantify the business benefits (quality/productivity upsides)
- Manage and handle script processes including amending & updating as per company instruction, creating clients account into company system
- Oversee the data correction, ensure the client's data is accuracy complying with company system & policy
- Handle and create client portrait through the company system prior to implementation processes (company portrait)
- Handle and manage clients weekly & monthly report to Operation Department for Business Analysis (reports)
- Respond to implementation & product support presentation and work with internal team to present the company’s implementation & product support processes to the clients (presentation)
- Work closely with team leader in order to support COE projects by involving and coordinating all the team on data consolidation fill in all related matric report, deck and presentation
- Other job responsibilities as assigned by company
Qualifications
Requirement
- Male or Female, Thai national, age between 25-30
- Bachelor's Degree in Information Technology, Computer Sciences or related field
- More than 3 years’ experience in similar capacity
- Experienced in Travel Management
- Able to communicate in English
- Excellent Time Management
- Strong verbal and communication skills
- Proficient in Microsoft Office Suites
- Excellent organizational and analytical skills
- Good at opportunity analysis and thinking out-of-the-box for new and better ways of doing business
- Familiarity with project management methodology
- Understanding of the development, implementation and customization of business requirementsEnglish Level
Level 5 - Beginner Level
Other Language
Thai, English
Additional Information
Benefit
- Social Insurance
- Group Insurance
- BONUSWorking Hour
08.30 ~ 17.30
Holiday
- Weekends (Sat-Sun)
Job Function