IT Desk Side Support EngineerID:44930
25,000 THB ~ 30,000 THBBTS (Silom Line)Over 3 months agoOverview
Salary
25,000 THB ~ 30,000 THB
Industry
Software
Job Description
- Responsible for monitoring and maintaining the computer systems and networks of the organization
- Install and configure computer systems, diagnose hardware/software faults, multi-function printers
- Set up new users in Microsoft Windows active directory and LDAR
- Set up new user email accounts and initial configuration of the PC
- Configure user access rights for various applications
- Troubleshoot system and network problems and diagnose and solve hardware/software faults
- Replace parts of equipment as required
- Provide support, including procedural and manual documentation
- Follow diagrams and written instructions to repair a fault or set up a system
- Run network applications to support systems and users
- Support new applications
- Respond within agreed time limits until completion
- Prioritize and manage several open cases to service desk
- Rapidly establish a good working relationship with other professionals in order to make necessary repairs
- Test and evaluate new technology
Qualifications
Requirement
- Male or Female, Thai national, age between 25-30
- Bachelor's Degree in IT or related field
- More than 2-3 years' working experience in Windows Server Administration, Windows Desktop
- Having knowledge or skills in Basic Networking
- Having knowledge or skills in ticketing applications, good analysis and troubleshooting PC issues
- Able to communicate in English (written and verbal)
- Having positive attitudes, problem-solving and interpersonal skillsEnglish Level
Level 5 - Beginner Level
Other Language
Thai, English
Additional Information
Benefit
- Group Insurance
- Dental Allowance
- Company Trip
- BONUS (3.5-4.5 months)Working Hour
9:00 ~ 17:30
Holiday
- Weekends (Sat-Sun)
- Public HolidaysJob Function