eCommerce Manager (Luxury Personal Goods)ID:42234

60,000 THB ~ 80,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - Phetchaburi, Changwattana - Ngam Wong Wan, Lat Phrao, Din Daeng/Vibhavadi/Don Muang, Rama II, Phra Pradaeng - Suksawat, King Kaew- Suvarnabhumi , Latkrabang, Srinakarin - Pattanakarn - Pravet, Bangna, All Airport Link Lines, Ramkhamhaeng/Bangkapi/Bueng Kum, Talingchan-Pinklao, Phutthamonthon - Nakhon Pathom, Samutprakarn, PathumthaniOver 3 months ago

Overview

  • Salary

    60,000 THB ~ 80,000 THB

  • Industry

    Retail

  • Job Description

    * Develop short, medium & long-term eCommerce strategy & execution plan, working with the Integrated Marketing Communications team.
    * Collaborate with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer experience design, customer service, web analytics and web technologies.
    * Identifies, selects and manages external technology business partners including eCommerce platform providers, payment (gateway) providers and fulfillment service providers.
    * Ensures the eCommerce site is functional, easy to use and navigate, secure and provides the best possible customer service and experience, while maintaining | enhancing brand identity.
    * Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability
    * Provide expertise on current eCommerce industry best practices. Consult on cross-functional projects to ensure eCommerce leading practices are incorporated.
    * Works with payment providers to ensure that payment mechanisms are secure and ensures that any stored customer data is secure.
    * Manages the Company’s fulfillment partners to ensure exceptional delivery of goods.
    * Manages inventory to ensure optimal stock levels to fulfill eCommerce demand
    * Deploys and analyzes site metrics to develop and implement performance improvements.
    * Keeps up to date with the latest in eCommerce technology.

Qualifications

  • Requirement

    ●Education
    Bachelor’s degree in Computer Science, eCommerce, Marketing or related field
    ●Experience | Qualifications
    * 4+ years experience in the following: Information Technology, Project Management, eCommerce, Digital Marketing
    * 3+ years of vendor management experience
    * 3+ years of people management and people development skills
    * Successful delivery of at least 1 eCommerce web site
    * Industry experience in Luxury Goods | Retail
    * Motivates cross functional individuals and teams
    * Allocates resources effectively, and removes obstacles
    * Significant expertise with vendor contract negotiations, compliance and relationship building
    * Excellent oral and written communication skills
    * Process oriented
    * Ability to work across diverse organizations and lead complex internal and external project teams

  • English Level

    Level 5 - Beginner Level

  • Other Language

    English