Field Engineer (work in shifts, Chachoengsao)ID:35112

24,000 THB ~ 40,000 THBKing Kaew- Suvarnabhumi , ChachoengsaoOver 3 months ago

Overview

  • Salary

    24,000 THB ~ 40,000 THB

  • Industry

    Hardware, Telecommunication

  • Job Description

    - Configure and troubleshooting Windows server
    - Configure and troubleshooting network devices based on Cisco in LAN and WAN environment, especially voice unit
    - Support customers' requests defined in scopes of work, following service level agreements
    - Handle cases, follow up on the status and keep tracking until the incident was closed
    - Control, escalate and follow up on customers' cases in order to comply with customer's service level agreement
    - Participate and assist in driving the knowledge of management process
    - Provide reports to customers, supervisor and project manager upon requests

Qualifications

  • Requirement

    - Male, Thai nationality, age between 22-28
    - Bachelor's Degree in Computer Engineering, Computer Science, Information Technology or related field
    - Work experience, minimum 1-2 years, in IT field
    - Work experience in troubleshooting and maintaining computer and networking system will be an advantage
    - Welcome New Graduates & Fresh Grads
    - Good knowledge of computer networking: TCP/IP, switching, routing, security policy, etc.
    - Good command of spoken and written English
    - Strong abilities to analyze and prioritize issues for problem resolutions
    - Good interpersonal skill and ability to coordinate with other teams and clients
    - Ability to work in long working hours and on holiday and weekend
    - Ability to work under pressure
    - Service mind, proactive thinking with a "can do" attitude

  • English Level

    Level 5 - Beginner Level

  • Other Language

    English

Additional Information

  • Benefit

    - Health Insurance
    - Accident Insurance
    - Dental Treatment Expense (additional from SSF)
    - Transportation Allowance (1000 THB per month)
    - Provident Fund
    - Shift Allowance (after probation)
    > 50 THB for day shift
    > 50 THB for night shift

  • Working Hour

    8.30 ~ 17.30

  • Holiday

    - Public Holidays (Thailand)
    - Annual Leaves

  • Job Function