Overview

• Salary

  45,000 THB ~ 90,000 THB

• Industry

  Utilities

• Job Description

  - This is a customer-facing role, you will works directly with the customer and delivery team to fully understand the business and deliver the solutions that are fit for purpose including support the customer and relevant technical stakeholders to integrate to our suite of products
  - Support the customer and their relevant technical team to integrate to our suite of products, designing and setting up their accounts, providing technical guidance, as well as assistance in troubleshooting and resolving incidents.
  - Analyze and Designs a new IT solutions or systems, modify, enhance, or adapt existing system and integrate new feature or improvement including Design a data mapping between desired source into destination system
  - Defines the finalized scope and manage the project right though completion and post live monitoring, following clear and well-maintained project plans.
  - Implement, configure, and test feasible solutions.
  - Create the following documentation: Requirements documents, Feasibility studies, Design specifications, Flowcharts and diagrams, sign off document, Training documents, Deployment documents
  - Review product quality and fix problem to control the operation and troubleshoot the technical issues
  - Deploying new system as well as maintaining and upgrading existing systems as required
  - Prepare and Test system by executing system integration testing (SIT) in both functional and nonfunctional and verify / inspect software applications to meet the quality standard.
  - Plan the schedule of the development task and manage to meet within the timeline.
  - Produce status reports on assigned tasks to keep management appraised of development activities, issues, etc.
  - Ensure that the production support handover is taken in place.
  - Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.