Customer Service LeaderID:60149

40,000 THB ~ 60,000 THBBTS (Sukhumvit Line)Over 3 months ago

Overview

  • Salary

    40,000 THB ~ 60,000 THB

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    Job Descriptions:
     Lead a Customer Service Representatives team based in Bangkok, ensuring day- to-day operations are carried out efficiently in a timely and efficient manner.
     Assign administrative & functional responsibilities of the respective Customer Service Representatives’ product line.
     Oversee daily operations of goods delivery & shipment process.
     Responsible for overseeing inventory management process, manage and maintain an optimal level of inventory.
     Take initiative and responsibility to resolve issues as a leader.
     Work closely with Accounting and IT Support team to ensure smooth month-end closing.
     Set up Customer Service Standard Operating Procedures
     Create a continuous improvement environment amongst team members, driving and implementing changes to bring about overall order efficiency and productivity gains.
     Interact with colleagues from Headquarter in Japan, local Sales & Marketing, Accounts & Finance teams, to drive Continuous Improvement for the team.

Qualifications

  • Requirement

    [Must]
     Degree holder.
     At least 05 years of similar experiences in sales coordinating field in a similar industry is required.
     Proficiency in English language.
     Able to work in a fast-paced environment
     Good communication and interpersonal skills.
     Meticulous with positive working attitude.
     Able to work independently as well as a team player.

    Advantage
     Knowledge in Oracle & Japanese will be an added advantage.
    Japanese speaking

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English, Japanese

Additional Information

  • Benefit

    - BONUS >> One month AWS in Dec for confirmed and active employment employees. Prorated if length of service less than a year. Variable bonus is subject to company budget and profitability and individual performance.
    - Local charges and overseas charges are claimable up to THB 2,000 respectively per month.
    *For this Sales Executive position, yes mobile phone bill is claimable based on actual bill capped at THB2,000 for local call charges and THB2,000 for overseas call charges.
    - Social Security Fund
    - Provident Fund

  • Working Hour

    8:30 ~ 17:30

  • Holiday

    - Weekends (Sat-Sun)

  • Job Function

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