Customer Service Executive - Order ProcessingID:60027
40,000 THB ~ 60,000 THBMRT Line, NonthaburiOver 3 months agoOverview
Salary
40,000 THB ~ 60,000 THB
Industry
Trading(Other)
Job Description
-Act as a liaison between customers, the team in Thailand, Europe and USA, and business partners/suppliers around the world
-Handle daily order processing and supply chain tasks including issuing PO's, arranging shipments, booking invoices, and following up payments
-Create and maintain item data, and order and delivery status
-Handle customer inquiries, complaints and coordinate internally
-Support new projects including contacting suppliers, sending samples, and preparing required documents
-Monitor and update data accuracy in ERP system
-Other administrative tasks could be assigned
Qualifications
Requirement
-Bachelor Degree of Business Administration or related field
-Good written and spoken in English
-Able to work independently but also is a team player
-Solid computer literacy: Word, Excel, Email, etc. Note that we will train you in our order processing system.
-Problem-solver, service minded, positive orientation, honest, intelligent and patient
-Should understand export-related logistics – INCO terms, shipping documents. Products exported from China and Thailand to Middle East, Europe and Americas.
-Good Interpersonal skill and Negotiation skills.
-Good computer skills
-Strong problem solving and analytical thinking skills.
-At least 3 years experience in Logistics or Freight Forwarding or Customer ServicesEnglish Level
Level 3 - Business Level
Other Language
None
Additional Information
Benefit
5 working days (Mon-Fri), 9.00am-17.30pm.
Benefits
- Social Security
- 13 Months salary
- Health Insurance ( OPD 4000 Baht)
- Life Insurance
- Dental allowance 8,500
- Annual leave 15 days/ Year
- Public holiday 15 days / YearWorking Hour
09:00 ~ 17:30
Holiday
Sat-Sun
Job Function