Customer ServiceID:58816

25,000 THB ~ 30,000 THBBTS (Silom Line), BTS (Sukhumvit Line), MRT Line, Rama III, Ratchadapisek - PhetchaburiOver 3 months ago

Overview

  • Salary

    25,000 THB ~ 30,000 THB

  • Industry

    Manufacturing(Other)

  • Job Description

    - Respond to customer queries from walk-in, phone, email, chat, and other social communication tools in a timely and accurate way
    - Collaborate with other team members to take care of maintenance cases requested by customers and dealers
    - Monitor customer complaints on social media and reach out to provide assistance
    - Gather customer feedback and share with Sales and Marketing teams
    - In charge of showroom stock management
    - Undertake individual tasks as assigned

Qualifications

  • Requirement

    [Must]
    - Male or female, age 25-30 years old
    - 2+ years experience Customer service
    - Excellent polite and persuasive communication skills
    - Ability to prioritize and meet deadlines in a fast-paced corporate environment
    - Good command in English

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English

Additional Information

  • Benefit

    - Social Security Fund
    - Incentives
    - Travel Allowance
    - Group Insurance
    - Others: negotiable

  • Working Hour

    9.00 ~ 18.00

  • Holiday

    - Weekends (Sat-Sun)
    - Public Holidays (Thailand)

  • Job Function