Service Technical Support EngineerID:57253

40,000 THB ~ 60,000 THBRangsit, Changwattana - Ngam Wong Wan, Lat Phrao, Din Daeng/Vibhavadi/Don Muang
  • Job Category

    Software Engineer, Software Developer, Programmer, Hardware Engineer, Project Manager, Application Development Engineer(Web/Mobile), Application Development Engineer(Embedded Systems), Network Engineer (Design), Network Engineer (Operation/Maintenance), Support/Maintenance/Operation/Training

  • Industry

    Software/Information Processing

  • Job Description

    RESPONSIBILITY:
    • Work independently on different phase of engineering projects from system design, software programming to project execution and final site validation
    • Deliver consulting projects by adapting and applying international and local machinery safety standards, conducting onsite assessment and validation, preparing detailed reports in English
    • Oversee and ensure technical support assistance to customers
    • Respond in a timely manner to all customer enquiries related to Pilz products and services
    • Research, diagnose, troubleshoot and prepare solutions to resolve all technical issues related to Pilz products and services
    • Follow up with customers in a timely manner to ensure all issues are addressed to satisfaction after resolution or after troubleshooting
    • Provide product and safety training to customers when required
    • Provide technical support to the company events, roadshows and exhibitions
    • Lead the technical topics on seminars, presentations and roadshows when required.
    • Take ownership of all technical requirements in relations to Pilz products and services

  • Requirement

    【Must】
    - Age 28-38 Years old
    - Bachelor’s Degree in a Technical discipline
    - 5+ years working experience with automation and safety products, safety assessments and automation and safety solutions
    - 3+ years’ experience in managing projects/programs
    - Demonstrated understanding of discrete manufacturing processes, automation design and integration
    - Strong understanding of machinery safety in manufacturing environment
    - Familiar with Allen Bradley, Siemens and or other PLC and HMI programming
    - Excellent verbal and written communication skills – English
    - Travelling is required

    【Advantage】
    - Technical knowledge in machinery safety standards (e.g. ISO 12100, 13849, 62061) is an advantage
    - Technical knowledge in process safety (e.g. HAZOP, ATEX, HAC) is an advantage
    - Possess a solid understanding of architectural, mechanical and electrical drawings
    - Ability to present and communicate effectively to a large audience
    - Mature and independent with good interpersonal and communication skills
    - Possess good hands-on and self-learning skills

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English

  • Working Hour

    9.00 ~ 18.00

  • Holiday

    - Weekend
    - National Holidays

  • Benefit

    - Group Health insurance OPD/IPD
    - Accident - Life Insurance
    - Provident Fund
    - Performance Bonus

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