Software Application Support ManagerID:56544

60,000 THB ~ 75,000 THBBTS (Sukhumvit Line)Over 3 months ago

Overview

  • Salary

    60,000 THB ~ 75,000 THB

  • Industry

    Banking, Leasing/Hire Purchase, Insurance, Finance(Other)

  • Job Description

    1. Planning & Staffing
    - Managing software application support team mainly focus on system development and post support.
    - Staffing and budget planning, monitoring and ensuring IT projects objectives are achieved with in provided budget.
    - Leading software application team both internal/outsource in setting their objectives and identifying their daily task to meet KPIs.
    2. Supporting
    - Working with related teams to resolve system, software application and infrastructure issue.
    - Tracking business software application incident/problem case to ensure the problem is resolved.
    - Supporting software release and deployment, system upgrades, transform and post project implementation support.
    - Supporting to roll-out of new version of software application and database system.
    - Working with customer support representative to diagnose and provide resolution to customer problem.
    3. Project Management
    - Supporting software vendor selection process and prepare request for proposal document
    - Oversee the implementation of software application and monitor progress project status to the team.
    - Manage IT software and application and ensuring projects objectives met through UAT.
    - Evaluating and proposing IT solutions in alignment with business goals.

Qualifications

  • Requirement

    【Must】
    - Male/Female, Thai Nationality
    - Bachelor's Degree in the IT-related field.
    - At least 5 years of experience in IT software application development and implementation.
    - Experienced in C#.Net, MS-SQL Server, AS/400, DB2 and other RDBMS
    - Experienced in Web and Mobile application development and implementation project.
    - Experienced in troubleshooting and investigating IT system/application incidents and problem.
    - Skills in project management and leadership skills
    - Good in English as you will work with regional and other related company.
    - Good skills in presentation, communication, interpersonal and problem solving.
    【Advantage】
    - Possess work experiences in the Hire Purchase, Leasing and financial business is an advantage

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information