Software Application Support ManagerID:56544
60,000 THB ~ 75,000 THBBTS (Sukhumvit Line)Over 3 months agoOverview
Salary
60,000 THB ~ 75,000 THB
Industry
Banking, Leasing/Hire Purchase, Insurance, Finance(Other)
Job Description
1. Planning & Staffing
- Managing software application support team mainly focus on system development and post support.
- Staffing and budget planning, monitoring and ensuring IT projects objectives are achieved with in provided budget.
- Leading software application team both internal/outsource in setting their objectives and identifying their daily task to meet KPIs.
2. Supporting
- Working with related teams to resolve system, software application and infrastructure issue.
- Tracking business software application incident/problem case to ensure the problem is resolved.
- Supporting software release and deployment, system upgrades, transform and post project implementation support.
- Supporting to roll-out of new version of software application and database system.
- Working with customer support representative to diagnose and provide resolution to customer problem.
3. Project Management
- Supporting software vendor selection process and prepare request for proposal document
- Oversee the implementation of software application and monitor progress project status to the team.
- Manage IT software and application and ensuring projects objectives met through UAT.
- Evaluating and proposing IT solutions in alignment with business goals.
Qualifications
Requirement
【Must】
- Male/Female, Thai Nationality
- Bachelor's Degree in the IT-related field.
- At least 5 years of experience in IT software application development and implementation.
- Experienced in C#.Net, MS-SQL Server, AS/400, DB2 and other RDBMS
- Experienced in Web and Mobile application development and implementation project.
- Experienced in troubleshooting and investigating IT system/application incidents and problem.
- Skills in project management and leadership skills
- Good in English as you will work with regional and other related company.
- Good skills in presentation, communication, interpersonal and problem solving.
【Advantage】
- Possess work experiences in the Hire Purchase, Leasing and financial business is an advantageEnglish Level
Level 3 - Business Level
Other Language
English
Additional Information
Benefit
-
Working Hour
8:00 ~ 17:00
Holiday
working on last Saturday/ month
เสาร์สุดท้ายของเดือน เวลา 8.00-17.00 น.Job Function