Key Account Manager [E-Commerce]ID:56379
50,000 THB ~ 70,000 THBBTS (Silom Line), BTS (Sukhumvit Line)Over 3 months agoOverview
Salary
50,000 THB ~ 70,000 THB
Industry
Hardware, Web Service, Telecommunication
Job Description
Performance Management
Manage overall account profitability via P&L management
Ensure all clients and channels are successfully onboarded on time and deliver KPI on track
Manage to maximize GMV with day-to-day collaboration with client and channels
Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
Ensure optimal product presentation and visibility on online channels
Lead all initiatives Across different services
Establish and monitor progress against key performance indicators.
Account planning (sales and promotions)
Partner Service
Responsible for client relationship and retain client satisfaction
Serve as the “face of Commerce. Asia” and primary point of contact for client executives and key stakeholders at each assigned account
Work as a consultant to clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
Manage fast-growing eCommerce sales of large brand owners through their own web store or other online channels and initiative channel
Ensure that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
Ensure operational performance on all areas
Identify and anticipate additional opportunities for enhancements, improvements or new services with existing clients
Manage inventory including forecast, ordering, and DOH controlling
Works with other departments e.g. warehouse, call center, web dev, etc., to ensure that everything is ready for go-live.
Present analysis and recommendations to key stakeholders both client-side and internally
Proactively work for the achievement of short and long-term business objectives meet sales goal
Responsible for business growth in the market
Assure consistent sales growth and achievement of sales goals, targets, and activities in assigned business by identifying potential opportunities and growing existing business including monitor market trends and competitor activity in assigned business
Strategically report market intelligence to Business Manager in a correct and timely manner
Qualifications
Requirement
• At least 3 years of e-commerce experience
• Candidate must possess at least a bachelor’s degree
• Analytical, data-driven, advanced Excel skills is a MUST.
• Strong commercial mind
• Fluent in English; Native in ThaiEnglish Level
Level 3 - Business Level
Other Language
English
Additional Information
Benefit
- Flexible working hours
- Life insurance
- Medical insurance
- Performance bonus
- Transportation allowance
- Travel allowance
- Work from homeWorking Hour
08:00 ~ 18:00
Holiday
- Sat and Sun
- Public HolidaysJob Function