Key Account Manager [E-Commerce]ID:56379

50,000 THB ~ 70,000 THBBTS (Silom Line), BTS (Sukhumvit Line)Over 3 months ago

Overview

  • Salary

    50,000 THB ~ 70,000 THB

  • Industry

    Hardware, Web Service, Telecommunication

  • Job Description

    Performance Management
     Manage overall account profitability via P&L management
     Ensure all clients and channels are successfully onboarded on time and deliver KPI on track
     Manage to maximize GMV with day-to-day collaboration with client and channels
     Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
     Ensure optimal product presentation and visibility on online channels
     Lead all initiatives Across different services
     Establish and monitor progress against key performance indicators.
     Account planning (sales and promotions)

    Partner Service
     Responsible for client relationship and retain client satisfaction
     Serve as the “face of Commerce. Asia” and primary point of contact for client executives and key stakeholders at each assigned account
     Work as a consultant to clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
     Manage fast-growing eCommerce sales of large brand owners through their own web store or other online channels and initiative channel
     Ensure that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
     Ensure operational performance on all areas
     Identify and anticipate additional opportunities for enhancements, improvements or new services with existing clients
     Manage inventory including forecast, ordering, and DOH controlling
     Works with other departments e.g. warehouse, call center, web dev, etc., to ensure that everything is ready for go-live.
     Present analysis and recommendations to key stakeholders both client-side and internally
     Proactively work for the achievement of short and long-term business objectives meet sales goal
     Responsible for business growth in the market
     Assure consistent sales growth and achievement of sales goals, targets, and activities in assigned business by identifying potential opportunities and growing existing business including monitor market trends and competitor activity in assigned business
     Strategically report market intelligence to Business Manager in a correct and timely manner

Qualifications

  • Requirement

    • At least 3 years of e-commerce experience
    • Candidate must possess at least a bachelor’s degree
    • Analytical, data-driven, advanced Excel skills is a MUST.
    • Strong commercial mind
    • Fluent in English; Native in Thai

  • English Level

    Level 3 - Business Level

  • Other Language

    English

Additional Information