Customer Relation Manager (Japanese Speaking)ID:55856

40,000 THB ~ 65,000 THBChonburiOver 3 months ago

Overview

  • Salary

    40,000 THB ~ 65,000 THB

  • Industry

    Agriculture, Other

  • Job Description

    • Responsible for customer relationships after the sale process is complete.
    • Develop customer relations strategy, improve tenant’s database to ensure customers are satisfied with company product and service.
    • Build and maintain long-term relationships with tenants to ensure customer satisfaction and engagement.
    • Expedite the resolution of customer problems and complaints to maximize satisfaction.
    • Monitor lease to ensure all leased are renewed prior to lease expiration
    • Negotiate renewal rental rate and close deal.
    • Act as point of contact for complaints and escalate issues as appropriate
    • Follow up any issues and keep tenants report of any progress to make sure all tenant problems have been resolved.
    • Assist tenants for building handover and takeover.
    • Work with marketing and engineering team to translate customer needs into technical design for product and service improvement.

Qualifications

  • Requirement

    - Male or Female, Age between 35-45 year old.
    - Bachelor's degree or Higher in MBA, Marketing, Business Administration or other related fields. (GPA > 3.00)
    - Excellent communication in English (TOEIC 700)
    - Good communication in Japanese (N1 or N2)
    - At least 3 years working experiences in customer services or related fields.
    - Pleasant personality and interpersonal skills, service minded and outgoing.
    - Excellent presentation skill,
    - Possess Leadership skill and Teamwork Oriented.
    - Problem Solving and Critical Thinking Skills, Negotiate Skills
    - Flexible, able to work outside office hours if required.

  • English Level

    Level 3 - Business Level

  • Other Language

    Japanese

Additional Information

  • Benefit

    <allowance>
     
    - Perfect Attendance
    - Insurance
    - Language allowance [Depend on interview and Basic salary]
    - Meal allowance
    - Annual bonus


    <Benefit>
    - Provident fund after pass probation
    - Medical insurance after pass probation

  • Working Hour

    8.30 ~ 17.30

  • Holiday

    Sat and Sun

  • Job Function

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