Customer Service Manager 【JLPT N3】ID:53067

60,000 THB ~ 70,000 THBBTS (Sukhumvit Line), MRT LineOver 3 months ago

Overview

  • Salary

    60,000 THB ~ 70,000 THB

  • Industry

    Medical, Consulting, Agriculture, Hospitality/Tourism&Leisure, Other

  • Job Description

    <Support Japanese patient in Bangok >
    Office duty 70%
    -Prepare medical procedures instead of Japanese patient
    -Make documents to submit Head office
    -Check insurance whether be able to use Insurance
    -Related other paper work as assigned

    Outside duty 30%
    To assist Japanese patient in emergency case
    -Visit hospital by yourself and meet up with Japanese patient
    -Interpret Thai to Japanese, Japanese to Thai
    -Choose hospital depend on illness

    Once a week: Stand-by during 8am-17pm at hospital's desk in Ekkamai.
    -Assist Japanese patients by interpreting 3-4 people a day.

    Interpreter team: 5 Thai staff in office as interpreter
    Internal communication is 100% in Japanese language.

    Please note that
    1)this job is for full time workers not for freelancer.
    2)approx. once or twice a month, you will have a stand-by shift which are mostly urgent phone assistance.

Qualifications

  • Requirement

    <MUST>
    - Female
    - Experience in management more than 10 Subordinate
    - Japanese N3 UP

    <ADVANTAGE>
    -Experience in Medical related field

  • English Level

    Level 6 - None

  • Other Language

    Japanese

Additional Information

  • Benefit

    - Social Security
    - Medical Insurance(OPD 1,000THB / 30 times a year)
    - Salary Increase 4%-6%
    - Transportation Expense
    - Travel Allowance
    - Stand-by Allowance (5000 THB per month)
    - Urgent Service Allowance (600 THB each)
    - Others

  • Working Hour

    8:00 ~ 17:00

  • Holiday

    - Weekends (Sat-Sun)
    - Annual Leaves (6 days)
    - Sick leave

  • Job Function