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Member Service RepresentativeID:49915

20,000 THB ~ 30,000 THBBTS (Sukhumvit Line)
  • Job Category

    Custmer support/service, Product Specialist, Sales(Corporate), Sales coordinator/Admin/Receptionist/Secretary, Other(Business Administration & Management)

  • Industry

    Retail/Distribution(Other), Other

  • Job Description

    - Accurate process local and international orders from distributors
    - Ensure all funds and handled properly with honesty
    - All basic Order Support Reports must be dealt with daily in order to ensure all orders processed are fully accurately paid
    - Answer calls, handle customer's inquiries as well as managing and resolving customer complaints
    - Provide product and service information for customers
    - Document all call information according to standard operating procedures
    - Identify and manage priority issues as well as following up customer calls when necessary
    - Other tasks as assigned

  • Requirement

    - Female only , Thai Nationality, age 24-30 years old
    - Bachelor’s Degree in any fields
    - At least 2 year working experience in customer service industry, cash handling experience is preferred
    - Proficiency in verbal and written in English skill is required
    - Pleasant personality with good interpersonal skills
    - Ability to provide superb customer service and resolve problems independently under the company’s guidelines
    - Self-motivated and attentive to details with strong initiative
    - Ability to work in a resulted-oriented atmosphere under pressure and meeting tight deadlines as flexible working hours -maybe required
    - Good computer literacy (Word/Excel/PowerPoint)
    - Well groom and manner

  • English Level

    Level 3 - Business Level

  • Other Language

    Thai, English

  • Working Hour

    09:00 ~ 18:00

  • Holiday

    - Saturday - Sunday
    - Public Holidays

  • Benefit

    - After passed probation, candidate will get the free product package 1 set (Value around 15,000THB)
    - Provident fund – depended on service length starting from 5%
    - Insurance OPD = THB 30,000 per year (no limit/one time)
    - Dental = THB 4,000 per year
    - Fixed bonus = 1 month
    - Variable bonus: depended on performance/company profits (0.5 - 1 month)
    - Special price product for employee = buy products with 50% discount
    - Salary adjustment: Based on performance Others welfare
    - Social Welfare

This job is closed

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