Member Service RepresentativeID:49915
20,000 THB ~ 30,000 THBBTS (Sukhumvit Line)Over 3 months agoOverview
Salary
20,000 THB ~ 30,000 THB
Industry
Medical
Job Description
- Accurate process local and international orders from distributors
- Ensure all funds and handled properly with honesty
- All basic Order Support Reports must be dealt with daily in order to ensure all orders processed are fully accurately paid
- Answer calls, handle customer's inquiries as well as managing and resolving customer complaints
- Provide product and service information for customers
- Document all call information according to standard operating procedures
- Identify and manage priority issues as well as following up customer calls when necessary
- Other tasks as assigned
Qualifications
Requirement
- Female only , Thai Nationality, age 24-30 years old
- Bachelor’s Degree in any fields
- At least 2 year working experience in customer service industry, cash handling experience is preferred
- Proficiency in verbal and written in English skill is required
- Pleasant personality with good interpersonal skills
- Ability to provide superb customer service and resolve problems independently under the company’s guidelines
- Self-motivated and attentive to details with strong initiative
- Ability to work in a resulted-oriented atmosphere under pressure and meeting tight deadlines as flexible working hours -maybe required
- Good computer literacy (Word/Excel/PowerPoint)
- Well groom and mannerEnglish Level
Level 3 - Business Level
Other Language
Thai, English
Additional Information
Benefit
1). After passed probation , candidate will get the free HBL package 1 set ( Value THB 15,000)
2). Provident fund – depended on service length starting from 5%
3). Insurance OPD = THB 30,000 per year (Muang Thai Insurance)
4). Dental = THB 4,000 per year
5). Fixed bonus = 1 month
6) Variable bonus: depended on performance/company profits (0.5 - 1 month)
7) Special price product for employee = buy products with 50% discount
8). Salary adjustment: Based on performance Others welfare
9) Social WelfareWorking Hour
09:00 ~ 18:00
Holiday
- Saturday - Sunday
- Public HolidaysJob Function